Noor Al-Mulla

Successfully orchestrated showroom opening events for three luxury brands, achieving an outstanding turn-up rate of 150% and generating significant media attention.

Elevated the company's digital presence, driving over 140% followers growth and enhancing customer engagement across all digital platforms.

Engaged with the Bahrain community through strategic collaborations with esteemed societies, demonstrating strong commitment to corporate social responsibility via impactful awareness initiatives.

Developed and implemented data-driven marketing strategies by conducting market research and analyzing customer insights to effectively promote high-end automotive brands.

Led all digital marketing efforts, staying updated with emerging trends and leveraging advanced technologies to optimize campaigns and enhance brand reach.

Qualified for the world finals of the prestigious Testa Rossa Awards, competing for "Top Ferrari Marketing Manager in the world" based on exceptional brand understanding, creative concepts, marketing plan, and KPI achievement.

Successfully orchestrated the "Passione Ferrari" regional track event, achieving the highest turn-up rate in the region and enhancing brand prestige.

Received the prestigious Best Improvement Award for outstanding performance and notable advancements within the Ferrari dealership.

Built and maintained strong relationships with existing and prospective customers, driving significant customer loyalty and retention.

Cultivated robust relationships with key media outlets, journalists, and influencers to amplify brand presence and secure extensive coverage.

Managed social media campaigns across 16 platforms for 18 brands, monitoring KPIs and ROI, handling complaints, and enhancing exposure through strategic paid ad management.

Assisted in developing and evaluating comprehensive marketing strategies for 18 automotive brands, including Mitsubishi, Peugeot, and MG, aligning with company objectives and market characteristics.

Contributed to the production of diverse marketing materials, literature, website content, and press releases, ensuring consistent brand messaging and quality.

Organized and launched successful new model release events, coordinating all aspects from planning to execution with cross-functional teams.

Collaborated closely with Customer Care departments to ensure consistent online customer care operations, significantly improving customer satisfaction and brand perception.

Prepared a comprehensive marketing plan for Bab Al Bahrain Mall, contributing to strategic promotional initiatives and increased visitor engagement.

Managed monthly themed events at the Mall, coordinating with PR colleagues, suppliers, and administrative teams to ensure seamless execution and positive attendee experience.

Assisted the administrative team by accurately entering contract data into GP and DocuShare Softwares, improving data management efficiency and record-keeping.

Collaborated effectively with cross-functional teams on a New Product Introduction Project, interacting with Integrated Marketing Planning, Research & Engineering, and Business Analysis departments.

Managed social media presence and website content for Kleenex Arabia, enhancing brand visibility and engagement among target audiences.

Maintained marketing communication content across Gulf Air's electronic channels (website, marketing emails, and social media) using WordPress, ExactTarget, CMS, & NetSuite.

Utilized Search Engine Optimization (SEO) techniques to improve Gulf Air's ranking over the internet, enhancing online visibility and organic traffic.

Managed email databases and conversion rates, contributing to more targeted and effective marketing campaigns.

Developed competent sales-driven social media networks, increasing engagement and potential conversions.

Communicated closely with Public Relations and Customer Care departments to ensure consistent online customer care operations and brand messaging.

Provided daily customer service, resolving inquiries and ensuring a positive shopping experience for all customers.

Managed all sales processes, including transactions, product assistance, and merchandising, contributing to store efficiency and customer satisfaction.